Such tools typically involve users entering their device’s serial number for confirmation. Unlike prior service repair programs, Apple is not offering an online tool for users to verify their device eligibility.

However, Apple notes that users with damaged iPhones, such as cracked screens or water damage, may be ineligible for the free battery repair without first paying for the unrelated out-of-warranty damage. Users who have experienced unexpected shutdowns with their iPhone 6s and iPhone 6s Plus are asked to take their device to an Apple Retail Store or Apple Authorized Service Provider for diagnosis and a free repair.

There’s no confirmation from Apple on what exactly constitutes a “very small number,” but many iPhone 6s users expressed their frustration on various forums and in social media. Apple officially acknowledged the problem this month, stating that the issue affected only a “very small number” of iPhone 6s devices that were manufactured between September and October 2015.

The iPhone 6s “Unexpected Shutdown” ProblemĮarlier this year, some iPhone 6s owners began to see their devices automatically power off even though ample battery charge remained. Apple earlier this month announced a free repair program for certain iPhone 6s models which suffer from battery issues, with the company asking users to visit their local Apple Store if their device was experiencing problems. But now, thanks to a little bit of inside information courtesy of 9to5Mac, users can check to see if their iPhone 6s is even eligible for the repair program before they leave home.

Free apple serial number check